Commio Knowledge Base
Knowledge Base for Commio Users
SMS - The Campaign Registry (10 DLC Registration)
Commio.io - Outbound Voice
Testing Help
SMS
- What is Snowshoeing?
- Possible Status/Error Code Combinations for MDRs
- Submitting Toll Free Verifications in Commio.io
- Messaging - Hosted Numbers
- Toll Free Verifications
- Forbidden Message Categories in the US and Canada (Short Code, Toll-Free, and Long Code)
Outbound
Inbound
- How to Forward Commio Numbers to a Different Number
- Support for 988 Suicide Prevention Hotline
- Port Out Process for DIDs
- Why Numbers are Flagged as "Spam Likely" and How To Correct This
- e911 Kari's Law and RAY BAUM's Act
- Porting Guide and Best Practices
CNAM
TF LCR (Origination)
LRN
Billing
Announcements
FAQ's
- ★ Commio Billing Options
- Account - Audit Logs Tab Commio.io
- Commio Billing- Autopay and Manual Payments
- Combining daily csv's to form a single monthly csv CDR
- Account Changes- Company Name/ Address/ Personnel
- Caller ID / Privacy Header Information